2019 9급 경기도 면접특강 (이진우) 좋은책
저자 : 이진우  |  출판사 : 좋은책  |  발행일 : 2019년 07월 08일
정상가격 : 24,000
판매가격 : 21,600(10%절약)
적립금 :216
배송비 :무료배송
출판사 :좋은책
저자 :이진우
발행일 :2019-07-08
쪽수 :383
크기 :190*260
ISBN :9791163480730
구매수량 :
분철 :
총 금액 :
"좋은책"
이진우
분철옵션안내
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면접을 준비하시는 분들이 막연한 두려움을 갖지 않도록 말을 잘 하기 위한 이론과 실제 사례를 충분히 담았다. 또한, 2015년부터 강화된 면접과 관련해서 공직관 파트를 집중적으로 서술하였다. 관련 규정, 학회 논문, 보고서 등 정부 자료, 해외 자료 등 최대한 많은 자료를 검토하고 정리하였고, 공직관에 대한 예시답안을 첨부함으로써 어떻게 접근해야 할지 도움이 될 수 있도록 하였다.


01 면접개요 14
01. 전체적인 면접방향 ············································································································14
1. 면접방식 / 14
⑴ 시·군별 면접 / 14
⑵ 소요시간 및 면접관 구성 / 14
2. 사전 제출서류 / 15
02. 면접진행 개요 ···················································································································16
1. 면접진행순서 / 16
2. 작성서류(서식 및 문제지) / 16
3. 합격자 결정방법 / 19
⑴ 최종합격자 결정 / 19
⑵ 추가(심층면접) 실시 / 23
03. 전반적인 면접대비요령 ····································································································24
1. 사전준비 / 24
⑴ 사전조사서 / 24
⑵ 경기도 정책 및 시·군별 세부 정책 정리 / 24
2. 봉사활동과 기관방문 / 25
3. 스터디 운영 및 참가 / 26
4. 면접복장 / 27
02 사전조사서 28
01. 개관 ····································································································································28
1. 개념 / 28
2. 유형 / 28
3. 작성 시 유의사항 / 29
4. 시간배분 요령 / 29
02. 유형별 접근방법 - ① 경험제시형 문제 ········································································30
1. 미리 정리해야 할 경험사례 / 30
⑴ 권하고 싶은 경험사례 / 30
⑵ 권하지 않는 경험사례 / 30
2. 세부 유형별 기출문제 / 31
⑴ 성과달성 / 31
⑵ 문제해결능력 / 32
⑶ 갈등대처능력 / 32
⑷ 봉사 및 희생정신 / 33
⑸ 준법정신 / 33
⑹ 위기극복능력 / 34
⑺ 의사소통능력(설득력) / 34
3. 세부유형별 접근요령 / 35
⑴ 작성개관 / 35
1) 3단계 구조 / 35
2) 착안사항 / 35
3) 활용가능한 목차 유형 / 35
4) 기본 구조 / 36
5) 문제에서 세부목차가 제공되는 경우 / 37
⑵ 세부유형별 접근요령 / 38
1) 성과달성 / 38
2) 문제해결능력 / 42
3) 갈등대처능력 / 46
4) 봉사 및 희생정신 / 50
5) 준법정신 / 54
6) 위기극복능력 / 58
7) 의사소통능력 / 62
03. 유형별 접근방법 - ② 상황제시형 문제 ········································································66
1. 미리 정리해야 할 규정 및 지침 / 66
⑴ 조직 내부의 상황 관련 / 66
⑵ 조직 외부의 상황 관련 / 66
2. 세부 유형별 기출문제 / 67
⑴ 조직 내부 - 위반행위 대응 / 67
⑵ 조직 내부 - 일반 업무대응 / 69
⑶ 조직 외부 - 민원 대응 / 70
⑷ 조직 외부 - 일반 업무대응 / 71
3. 세부유형별 접근요령 / 72
⑴ 작성개관 / 72
1) 3단계 구조 / 72
2) 착안사항 / 72
3) 활용가능한 목차 유형 / 72
4) 기본 구조 / 73
⑵ 세부유형별 접근요령 / 75
1)조직 내부 - 위반행위 대응 / 75
2)조직 내부 - 일반 업무대응 / 89
3)조직 외부 - 민원 대응 / 96
4)조직 외부 - 일반 업무대응 / 108
03 개별질문 - ① 개인 신상 117
01. 개관 ··································································································································117
1. 접근요령 / 117
2. 답변시 유의사항 / 118
02. 신상 관련 개별질문 ·······································································································119
1. 미리 준비해야 할 빈출질문 / 119
⑴ 공직지원 동기 / 119
⑵ 자신의 장점 및 단점 / 123
⑶ 자기소개 / 125
2. 주요 신상 질문 50선 및 답변요령 / 126
⑴ 성격 및 공직이해 관련 / 127
⑵ 과거 경험 / 130
⑶ 조직적응 및 조직이해 / 132
⑷ 위기극복 및 의사소통 / 134
3. 사전조사서 후속질문 유형 및 대응요령 / 136
⑴ 경험제시형 후속질문의 예 - 경험검증 및 공직적용 / 136
1) 성과달성 / 136
2) 문제해결능력 / 138
3) 갈등대처능력 / 140
4) 봉사 및 희생정신 / 142
5) 준법정신 / 144
6) 위기극복능력 / 145
7) 의사소통능력 / 146
⑵ 상황제시형 후속질문의 예 - 딜레마 상황 해결 및 공직적용 / 147
1) 조직 내부 - 위반행위 대응 / 147
2) 조직 내부 - 일반 업무대응 / 149
3) 조직 외부 - 민원 대응 / 151
4) 조직 외부 - 일반 업무대응 / 153
03. 개인 신상 관련 답변예시 ······························································································155
04 개별질문 - ② 공직가치 161
01. 개관 ··································································································································161
1. 개념 / 161
2. 기능 / 161
3. 국가경쟁력과의 관계 / 162
4. 종류 / 162
5. 공직가치 체계도 / 163
02. 공직가치 관련 개별질문 ································································································164
1. 공직가치 핵심체크 / 164
⑴ 공무원 헌장 및 실천강령 / 164
⑵ 공무원의 의무 및 금지사항 / 165
⑶ 공무원 선서 / 166
⑷ 공무원 의무와 공직가치의 관계 / 166
⑸ 공직가치별 행동준칙 / 166
2. 공직가치별 정리사항 / 167
⑴ 국가관의 개념 및 종류 / 167
⑵ 공직관의 개념 및 종류 / 168
⑶ 윤리관의 개념 및 종류 / 169
3. 공직가치 주요 개별질문 / 170
⑴ 공직가치 전체 / 170
⑵ 세부 공직가치 / 172
03. 추가 정리사항 ················································································································176
1. 국가상징물 / 176
⑴ 국가상징물의 개념 / 176
⑵ 국가상징물의 기능 / 176
⑶ 종류 / 176
⑷상징별 세부 내용 / 176
2. 공직가치 교육 개선 / 181
⑴ 공직가치 교육훈련에 대한 정치적 지원과 법적 근거의 확립 / 181
⑵ 공직가치 교육을 전담하는 특화된 전담 기구의 설치 / 181
⑶ 맞춤형(tailer-made) 공직가치 교육체계의 구축 / 182
⑷ 공직가치 교육훈련의 우선순위 명확화 / 182
⑸ 공직가치 교육훈련의 피드백 메커니즘 구축 / 182
⑹ 종합적인 가치관리(Value Management)체계의 구축 / 183
3. 공직가치 내재화 방안 / 183
⑴ 새롭게 정립된 공직가치의 범정부 차원 인사제도와 연계방안 / 183
⑵ 조직차원에서 공직가치 확산 및 전파방안 / 184
⑶ 개인업무 및 일상생활 속 공직가치 내재화 방안 / 184
05 개별질문 - ③ 지역현안 및 지방행정 185
01. 개관 ··································································································································185
1. 접근요령 / 185
2. 답변 시 유의사항 / 186
02. 경기도 및 시·군 지역현안 질문 ···················································································187
1. 경기도 빈출 현안 질문 / 187
2. 이슈별 지역현안 질문 / 191
⑴ 일자리 / 191
⑵ 문화 / 191
⑶ 관광 / 192
⑷ 산업 / 193
⑸ 복지(보육) / 194
⑹ 안전 / 195
⑺ 주거 / 196
⑻ 교육 / 197
⑼ 교통 및 환경 / 198
03. 지방행정(일반) 질문 ·······································································································199
1. 지방행정분야 빈출질문 / 199
2. 일반행정분야 빈출질문 / 219
06 경기도 지역정책 핵심체크 227
01. 일자리 ······························································································································227
1. 일자리 창출 / 227
2. 창업지원 / 230
3. 서민경제 지원(자영업자 등 지원) / 233
4. 농가 등 지원 / 236
02. 문화 ·································································································································242
1. 지역문화 활성화 / 242
2. 문화콘텐츠 개발 및 인프라 확충 / 246
3. 문화향유권 확대 / 250
03. 관광 ·································································································································255
1. 관광콘텐츠 개발 / 255
2. 관광 마케팅 지원 / 258
3. 추진체계 및 관리 시스템 / 261
04. 산업 ·································································································································266
1. 가구산업 / 266
2. 게임산업 / 270
3. 경기북부 개발 / 273
4. 대·중·소기업 동반성장 / 277
05. 복지 ·································································································································286
1. 노인복지 / 286
2. 장애인 자립 / 289
3. 여성 및 육아·보육 / 291
06. 안전 ·································································································································298
1. 재난 안전 / 298
2. 생활 안전 / 302
3. 식품 안전 / 305
07. 주거 ·································································································································311
1. 구도심 재생사업 / 311
2. 청년주거 / 314
08. 교육 ·································································································································320
1. 다문화 관련 교육 / 320
2. 416 교육체제 / 324
3. 혁신교육 / 327
09. 교통 및 환경 ··················································································································334
1. 대중교통 서비스 / 334
2. 대기, 수질 등 생활환경 개선 / 338
3. 환경산업 육성 / 341
07 공무원 관련 규정 핵심체크 347
01. 헌법(일부) ························································································································347
02. 부정청탁 및 수수의 금지에 관한 법률(청탁금지법, 일부) ·········································353
03. 지방공무원법(일부) ·········································································································359
04. 지방공무원 복무규정(일부) ····························································································363
05. 공무원행동강령(일부, 2018. 12. 개정시행) ·······························································364
06. 민원사무처리에 관한 법률(일부) ··················································································375
07. 민원처리에 관한 법률 시행령(일부) ·············································································380

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